Terms and Conditions of Use – Upstood

1. Introduction

These Terms and Conditions ("Terms") govern access to and use of the website https://www.upstood.com (the "Website"), and any future applications, platforms, or digital services developed by Upstood (together, the "Services").

By accessing or using the Website or Services, the user ("User" or "you") agrees to comply with these Terms. If you do not agree, please refrain from using the Website or the Services.

2. Legal Information

Pursuant to Article 2250 of the Italian Civil Code and Article 7 of Legislative Decree No. 70/2003, the Services are provided by:

• Upstood
• Registered Office: Via Cufra 17, Milano, Italy
• VAT: IT14214770969
• Email: legal@upstood.com
• Phone: +39 344 750 4971
• Company Type: IT Consulting Services

3. Scope and Purpose of the Services

• The Website currently provides information about Upstood and its products and activities.
• Applications and platforms may allow Users to register, create accounts, access digital tools, and use paid or free services provided by Upstood.
• Unless expressly stated otherwise, the Services are provided for professional and personal use, in accordance with these Terms.

4. Access and User Accounts

• Access to the Website is generally free of charge, except for internet connection costs.
• Some services or products may be charged or subject to a fee.
• Certain Services may require registration and creation of a User account. In such cases, Users must provide accurate and truthful information.
• Users are responsible for maintaining the confidentiality of their login credentials and for all activities carried out under their account.
• Upstood reserves the right to suspend or terminate accounts in case of breach of these Terms or unlawful use.

5. User Obligations

By using the Services, Users agree not to:

• Use the Services for unlawful, fraudulent, or abusive purposes.
• Attempt to gain unauthorised access to systems, accounts, or data.
• Upload or transmit viruses, malware, or harmful content.
• Infringe the intellectual property or other rights of Upstood or third parties.
• Resell, sublicense, or commercially exploit the Services without written consent.

Violation may lead to account suspension, termination, and potential legal liability.

6. Minors

The Services are not intended for individuals under 14 years of age (in accordance with Italian law on the digital age of consent).

• Users under 18 must have parental or guardian authorisation.
• Upstood does not knowingly process data of minors without such authorisation.

7. Intellectual Property

All content and materials provided through the Services (text, graphics, logos, images, software, databases) are the exclusive property of Upstood or its licensors, protected by:

• Italian Copyright Law (Law No. 633/1941);
• Italian Industrial Property Code (Legislative Decree No. 30/2005);
• Relevant EU trademark and design regulations.

Users are granted a limited, non-exclusive, non-transferable licence to use the Services for personal or business purposes, in accordance with these Terms. Any unauthorised reproduction, modification, or distribution is prohibited.

8. Service Availability and Modifications

• Upstood strives to ensure continuous availability of the Services but does not guarantee uninterrupted or error-free operation.
• Services may be temporarily suspended for maintenance, upgrades, or unforeseen circumstances.
• Upstood reserves the right to modify or discontinue Services (in whole or in part) with reasonable notice, where possible.

9. Fees and Payments

• Some Services may be subject to fees. Pricing, billing cycles, and payment terms will be communicated before purchase.
• Users agree to provide accurate billing information and authorise Upstood (or its payment providers) to process payments.
• Unless required by law, or explicitly stated in individual cases, payments are non-refundable once Services have been provided.

10. Disclaimer of Liability

• The Services are provided "as is" and "as available," without warranties of any kind, unless explicitly stated in individual cases.
• Upstood shall not be liable for:
  • indirect, incidental, or consequential damages;
  • loss of profits, revenue, or data;
  • third-party actions, links, or content outside Upstood's control.
• Nothing in these Terms excludes liability where prohibited by law (e.g., consumer rights, fraud, gross negligence).

11. Data Protection

Personal data collected through the Services is processed in accordance with our Privacy Policy and Cookies Policy, which form an integral part of these Terms.

12. Termination

• Users may terminate their account at any time by following the instructions in the Services.
• Upstood may suspend or terminate access in case of breach of these Terms, unlawful behaviour, or legal obligations.
• Termination does not affect rights or obligations accrued prior to termination.

13. Amendments

Upstood reserves the right to amend or update these Terms at any time. Updates will be effective upon publication. Users are advised to review them periodically. Continued use of the Services constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by Italian law. Unless otherwise required by consumer protection rules, disputes shall fall under the exclusive jurisdiction of the Courts of Milan, Italy.

15. Contact

For questions regarding these Terms, please contact:

• Upstood
• Via Cufra 17, Milano, Italy
• Email: legal@upstood.com

16. Last Updated

These Terms and Conditions were last updated on 10 September 2025.